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TIME TO ACCELERATE
You’ve worked hard to get to where you are now. You studied through dental school did your on-the-job training and set up your own practice. You’re ready to fill cavities and clean teeth, to help everyone who needs dentures or fillings. But you need patients to do this, and maybe you’re not getting as many as you could be. Marketing matters when it comes to dentistry. The best practice in the world can’t help anyone unless people know about it. That’s why you need tactics that will give your practice the attention it deserves.
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DOMINATE YOUR LOCAL AREA COMPETITION
GMT Marketing knows how to get results. Having managed the online marketing efforts of several practices, we have learned exactly what needs to be done in order to stay competitive. That’s why we’re giving you an in-depth look at the top Internet marketing tactics that’ll make you unbeatable.

OUR GAME PLAN TO SUCCESS

The next step is to decide what tactics matter to you. Below are ten tactics that every dental practice must follow.

  • Your Website is Your Foundation - Make a good impression
  • Think Local - Think local, act local
  • Reputation is Everything - Word of mouth goes a long way
  • Quality Search Engine Optimisation - Straighten up your search presense
  • Extend Your Reach With Pay Per Click - Put your money where your mouth is
  • Retargeting Brings Them Back for More - Fill up your appointment book
  • Be Social on Social Media - Create Jaw dropping content
  • Focus on Conversions - Make sure there are no Gaps
  • Email Marketing Takes the Crown - The original 1 to 1 channel
  • Check Your Marketing Performance the Way You Check Your Teeth - Drill & get to the Root of it
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YOUR WEBSITE IS YOUR FOUNDATION

A goldfish, at 9 seconds, has a longer attention span than the average internet user. You must deliver the content to the audience in the shortest amount of time possible. Otherwise, you risk having a high bounce rate and the potential customer leaving.

Make a "Good Impression"

A website lives or dies by its content. You need to make sure that what you have to say is informative, interesting, and up-to-date. That’s what will make your website rank well on the search engines and turn visitors into patients. Be sure to regularly post new content to your site.

You’re an expert on dentistry, so use a blog to show off what you know!

The terms that people use to find your site on a search engine are known as keywords. Your content needs to reflect the keywords that visitors are using. If you want to be found for a particular keyword, like dental x-rays, make sure that you have a page for it.
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Your site also needs to offer a good user experience. Look at your site the way a visitor would. Can you easily get to where you want to go? Do you know how to engage? Is your website mobile and tablet friendly? Is your contact clickable?

You also have to pay attention to the fold. The fold is the bottom edge of the browser window. When someone visits your site, they’ll have to scroll down to see anything below that. It’s critical for all of your important information—your call to action, links to other pages, and so forth—to be immediately visible.

THINK LOCAL

You don’t need to worry about out-competing a dental practice on the other side of the country. What you do need to worry about is the dentist a few blocks away. Dentistry is a locally based business; patients are usually people in the neighbourhood. Dominate your local area competition! You have to make sure that they find you, not your rival.

"97% of consumers search for local businesses online"

Start off by setting up a profile on Google My Business that gives details about your business, like its location and phone number. It’s best to have your name, address, and phone number on as many as possible. Directories can also drive referrals to your business. Some practices have more than one office. If this is the case with yours, create a profile for each location.

Don’t just set up a profile on Google My Business and leave. This is something that represents your practice, so you want to make sure that it looks its best. You can start by uploading a photo of your office building. Patients who see this will know what to look for when they come in for an appointment. You should also include some of your keywords in the profile’s description. Another technique is to add links to review sites. This reminds visitors to leave reviews, and makes it easier for them to do so.

Optimise your Google My Business listing:

  • Ensure your information is accurate & comprehensive
  • Add your business category and attributes based on your keyword strategy
  • Get reviews and respond to them
  • Enable Google My Business Messages
  • Add posts to share business updates
  • Track customer paths through Google My Business Insights

There are also dental review sites. Make sure that you keep these sites updated with the latest information about your practice. That way, patients who use them for reference will have the most accurate information. Here’s a cool secret: optimizing your website and having a presence on local directories can build off of each other and give you more online visibility.

REPUTATION IS EVERYTHING

Word-of-mouth matters more than ever these days. You can see this when you go to social media sites. Many people decide whether or not to go to a dental practice based on the reviews they see on places like Ratemds or Yelp. Happy patients leave good reviews, and good reviews lead to more people going through your door.

"95% of consumers read online business reviews, and 85% trust online reviews as much as personal recommendation"

Good reviews are another metric by which Google ranks websites. You can cultivate this by encouraging patients to leave reviews, and by posting links to business rating sites. However, there’s a dark side to all of this. Scammers, unscrupulous rivals, and disgruntled employees can leave negative reviews on your Google or Yelp page to drive away potential patients. On the surface, reputation management is about posting good news and reviews to drive out the bad—or at least push it to the back. But that’s really just the start.

Reputation management can be proactive as well as reactive. This is why it’s important to have your ear to the ground when it comes to reviews. One good idea is to set up a Google Alert for your practice’s name. The alert will let you know whenever someone starts to talk about you online. By monitoring and managing the positive reviews you get, you can leverage it to boost your practice. Don’t be shy! If someone writes a glowing testimonial about how you did a great job on a filling, let people know about it. Send it out in emails, on social media, and every other platform.
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QUALITY SEARCH ENGINE OPTIMISATION

Studies show that the top five search results account for 67.6% of all clicks. If your practice’s site achieves this kind of ranking, that means more website traffic, more qualified leads, greater credibility and authority, and, ultimately, more patients for your practice.
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Research & Analysis Website Audit
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Technical Site Optimisation
On Page SEO
Keyword Optimise Your Website
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Link Building & Site Architecture
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Copy-writing & Implementation
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Ranking Report & Tracking

"98% of all online experiences begin with a search engine"

Any marketing plan requires knowing where to reach your target audience and how to reach them. SEO is no exception. When you address the needs of dental patients, you get their attention. This attention raises your rankings, which garners even more attention, and the cycle continues.

Add relevant Keywords. Yes, prospective patients search for dentists, but they also search for specific services, from teeth whitening and bridges to annual exams for kids. “Long-tail searches,” which are made up of several words, have lower search volumes, but the traffic that comes in from these queries is often highly targeted and ready to convert into a real customer.

You can get a lot of mileage just out of building backlinks to referral partnerships. This ties back into what we were talking about earlier with local directories. Directory profiles should include links to your site.

Some of the best backlinks are found in content, like informative blog posts dealing with dentistry or press releases that let people know what’s going on in a practice. If you have the means, try writing some guest articles for other dental blogs, and put your link at the end. Even videos can act as links. A good video that gets shared throughout social networks and other venues can be very helpful.

EXTEND YOUR REACH WITH PPC

When you search for something on Google, you’ll see sponsored ads at the top and along the right side of the search results page. You only have to pay for a PPC ad when someone actually clicks on it. The ads should be specific to particular keywords. This makes it easier for patients to find the exact services that they want. Divide the keywords into ad groups that focus on particular services, like dental crowns or cavity filling. The link can go directly to your website or to a landing page. The design of a matching landing page should lead, or “funnel” visitors into signing up.

"Businesses make an average of $2 in income for every $1 they spend in AdWords "

Get the phones ringing with "call only" campaign. With call-only ads, the phone number is placed at the very top along with the word “call.” It also promotes increased attention with larger font size and colored text. Rather than sending users to a landing page where they may or may not decide to call in to your business, clicks on a call-only ad result in an immediate phone call.
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Powerful benefits of choosing PPC:

  • Fast, measurable results
  • You have control of budget and scheduling
  • Easy to target specific audience
  • Only pay for clicks
  • Increases your brand recognition

"Facebook is the second most-used platform globally, followed by YouTube "

Social media channels are increasingly becoming "pay-to-play" spaces. In order to reach your target audience, you can strategically put money behind social media ads to see more success.With social media advertising, be it on Facebook, Instagram or LinkedIn; you’re still providing people the same great value that you normally would on your other channels, like organic, social, and email—you’re just putting some money behind your promotions to show your content to people who you think would benefit from it.

RE-TARGETING BRINGS THEM BACK FOR MORE

People might visit your website, but when it comes to signing up they forget, postpone, or get distracted. Retargeting ads give you a way to remind them.

"Re-targeted visitors are almost 70% more likely to buy your services "

With retargeting, bits of data called cookies will keep track of those go to your website but don’t call in or sign up for your services. The program will show them banner ads for your practice when they visit other sites, helping them remember what you have to offer.

As a dentist, you already know the importance of respecting the patient’s right to privacy. Retargeting ads are not seen as a violation of privacy so long as the content of the ad doesn’t imply that the recipient has a specific dental problem or needs a particular procedure. It’s safer for the ads to focus on your brand rather than a specific treatment. Use some restraint in retargeting. People get annoyed if the same ad keeps popping up again and again. One option is to have several ads for a single target; this lets you rotate them as needed. When designing them, apply the same principles that you learned while making eye-catching call to action buttons and landing pages. Since you’re advertising to locals, set the advertising parameters accordingly. With retargeting, you’ll be able to build brand recognition even among people who don’t immediately become patients. They’ll see your ad and remember you. When they do, some will go back to your site for a second look.

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BE SOCIAL ON SOCIAL MEDIA

Social media involves a lot more than just scheduling posts. It's about strengthening your relationships and extending your circles. Nothing else makes it so easy for you to interact with your patients a few times a week. Most dentists are already using social media. If you aren't, you need to start. Get out there on Facebook, Twitter, Google+, LinkedIn, and all the others.
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Social signals are what you get when somebody Likes what you post on Facebook, or Retweets what you post on Twitter. Google takes notice of social signals, which is why they play such a valuable role in strengthening your website’s traffic and credibility.

Referrals are another benefit to social media. Happy patients will share their experiences at your practice with other people on their network. This can translate into even more patients. You can even encourage patients by offering specials to those who do check in. You can also use social media to tell patients about new developments on your site, like blog posts.

You have to be active to get the best social media results. This means searching through the
different networks. Make posts that are informative, thoughtful, and that provoke discussion. When in doubt, go for a laugh. A funny image can go a long way.

Remember: dentistry is a personal industry. Getting your patients to know you better will make them feel more comfortable.

FOCUS ON CONVERSIONS

There's nothing worse than spending money on traffic that isn't converting. Too many businesses put lots of time, money, and effort into getting more visitors, but neglect to convert the ones they already have. Remember: each conversion is a new patient.

"If it dont make dollars, it dont make sense "

Use calls to action that are clear and precise. These are what will get potential patients into your practice. A good call to action means a better user experience, and a better user experience means a higher conversion rate.
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On-Target Landing Pages should have everything a prospective patient should know about your practice. Everything is in one place and the layout grabs their attention. This means visitors are more likely to become leads. By linking a great landing page to a targeted PPC ad, you can help connect people with the services they need at just the right time. A landing page that’s on-target with its associated ad will be seen as more trustworthy. Avoid navigation menus or links to other pages. That said, it doesn’t hurt to have social media sharing buttons. This makes it easy for an interested visitor to tell other people about your practice. A good way to improve landing pages is by using A/B testing. Another trick is to make multiple landing pages.

Analysis and goal reports. Most people don’t take the time to review their analytics, or properly set up analytical goals. By setting up goals inside of your analytics, you can consistently measure small steps of success and better understand your overall plan.

EMAIL MARKETING IS STILL THE STANDARD

We don't want to go too deep into email, because its value is clear. Still, we need to emphasize that it's one of the critical steps that your practice must take and follow through on. Emailing, much like social media and text marketing, is another way to build customer loyalty and retention. It's also a great way to share special offers, follow up and do patient surveys, reach out and get patient reviews, and so forth.

"Average expected ROI is $32 for every $1 you spend on email marketing "

Split testing is something that you need to incorporate with email marketing. Not only for testing emails that you’re sending out, but to also test the subject lines that are most likely to catch a reader’s attention. Your emails don’t need to be long and elaborate to be effective. Email marketing is done through newsletters and targeted emails.

Newsletters can be sent to anyone who signs up for them. Not only are they engaging, they also strengthen your band name. Recipients will associate you with interesting and up-todate information. Targeted emails upsell patients on additional services that might complement ones that they’ve already bought. As an example, you might send an email about retainers to a patient (or a patient’s parents) who has already purchased braces.

Utilise the capability of email marketing for:

  • Reaching Out
  • Follow Ups
  • Patient Surveys
  • Share Special Offers
  • Get Patient Reviews
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CHECK YOUR MARKETING PERFORMANCE THE WAY YOU CHECK YOUR TEETH

Information is critical when running a website. You need a way to see how many people are visiting, where they’re coming from, and how long they’re staying, to give just a few examples. This is what ties together all of the tactics discussed in this document.

"Use Analytics to help you see what’ s working and fix what’ s not"

Google Analytics is a powerful application for tracking traffic patterns on your website. The fact that it’s an entirely free program, and integrates with other Google programs, like AdSense and AdWords, only makes it that much more valuable.

By seeing and understanding the data, you’ll know what you need to do. If people are bouncing from a certain page, or aren’t responding to an ad, take quick action to address it. You can also use this data to find out who your customers are. If there’s a specific demographic, tailor your marketing accordingly.

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NOW THAT YOU KNOW MORE…

… it’s time to talk to the experts!

Get Me Traffic is a company that knows how to get you ahead of the competition. We know all of the marketing tactics inside and out, have access to the most powerful tools, and can use cutting-edge tactics to get you the patients you need.

Good Internet marketing involves a lot more than just using a few of these tricks. The key to success lies in getting them to work together. When you get good reviews, post them on your social media profile and let people know! When you find out that a particular image or call to action button on your website is getting a lot of clicks, go ahead and use it on banner ads! We’re experts at coordinating these strategies.

At Get Me Traffic,we can create a comprehensive online campaign that are tailored to your practice needs. Get in touch with us to claim your Free Strategy Session!

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